FAQ

FAQ

What should I expect on my first visit?

You will be asked to fill out a comprehensive history form before your appointment. We encourage you to e-mail, mail or drop off any pertinent past medical records no matter how old they are. Your initial visit will consist of a complete review of your past medical history and current symptoms by a nurse or medical assistant. You will then meet your new physician who will review your entire history and current complaints and perform an examination. Most patients will require blood testing based on their signs and symptoms. Clients who are experiencing gastrointestinal symptoms, allergy, asthma and autoimmune conditions will most likely have a food allergy panel completed. We would also consider a comprehensive stool analysis. Patients with arthritis will also be screened for Lyme disease and mycoplasma. A follow up visit is usually scheduled in one to three weeks. Most of our clients who suffer from chronic fatigue, unexplained vascular disease, multiple endocrine dysfunction, systemic yeast and unexplained chronic disease suffer from heavy metal burden and will be asked to schedule a heavy metal challenge test. Most patients will have a Bio 101 test at their follow up visit. This in-house test will assess your biological terrain which includes, pH, mineral balance, oxidative stress, liver function, and levels of zinc and vitamin C. Diet recommendations will be based upon your metabolic type. We will make recommendations to maximize your digestive system, liver function, immune system, methylation cycle and your body’s ability to detoxify and assimilate nutrients. We will replace nutrients that are deficient and add nutrients that work specifically for your genetic code.

Do you accept insurance?

The staff at Health and Wellness of Carmel is happy to file your insurance claims for services provided by Dr. Fetters,  Dr. Thomas, and Deanna Kirk, FNP-C on behalf of Health and Wellness of Carmel. We currently accept most insurance plans. Please note, we do not accept Medicaid. For your convenience, we also file secondary insurance claims and Medicare supplement claims.

Health and Wellness of Carmel is not a traditional doctors’ office. We are a physicians' office that specializes in holistic and functional care. This specialization routinely includes services, procedures, and products that are not covered by insurance plans.

We will file a claim with your insurance for every service and product that is covered by your plan. However, our care for you includes several services and products that are not covered by your insurance. We will not prepare a claim for your insurance company and will not file a claim with your insurance company for these non-covered services and products. The non-covered services and products are the financial responsibility of the patient and payment is anticipated at the time of service.

Services, procedures and products not covered by insurance include but are not limited to:
  • Physician Grade Supplements
  • Specialty Lab Testing and Procedures (i.e. Heavy Metal Testing, Bio101, IV Therapy... etc.)
  • Holistic Functional Assessments
We also have an independent phlebotomy lab on-site for patient convenience. This lab is not affiliated with Health and Wellness of Carmel and remains independent. Insurance claims and patient billing are conducted by LabCorp. and patients will receive billing directly from LabCorp. and not from Health and Wellness of Carmel.

What are some of the services offered at HWOFC?

What is holistic medicine?

Holistic medicine focuses on how the physical, mental, emotional, and spiritual elements of the body are interconnected to maintain wellness or holistic health. When one part of the body or mind is not working properly, it is believed to affect the whole person. Holistic approaches focus on the whole person rather than just on the illness or part of the body that is not healthy.
 

Have more questions? Contact us