Shipping And Return Policy in Carmel, IN
Once you have ordered and paid for your goods we will send you an e-mail confirming the receipt for your payment online, details of your order and details regarding delivery, providing that you submitted an accurate e-mail address when placing your order. We cannot guarantee that all the ordered goods are available in our inventory at all times but we will ship these as soon as possible.
Orders are packed and shipped Monday – Friday only. Most orders are shipped within 2 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day.
If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Orders with out of stock item(s), may take an additional 30 business days to process and ship.
We encourage you to print or save a copy of your payment information for paying online and shipping confirmation e-mail immediately upon receipt, in case you need to contact us with any questions about your order. If you notice that any of the information emailed to you is incorrect please contact us immediately so we may correct it.
SHIPPING AND HANDLING COSTS
Shipping and handling costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose.
For orders delivered within the United States, the packing and shipping charge you will pay will be displayed on screen before you confirm your order to us. Where multiple items are included in one order, we may ship the items separately, in which case, you will only be charged one postage and packing charge.
PAYMENT AND REFUNDS
In providing payment card details, you confirm that you are authorized to use the card and authorize us or our payment service provider to take payment in full for the items in your order, packing and shipping charges and any other charges that become due to us under these terms. Refunds, if applicable, will only be made using the payment method (i.e. Paypal, Credit Card) and/or to the card originally used for payment.
To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the 800 number on the back of your credit card to confirm.
DAILY SPENDING LIMITS FOR DEBIT CARDS
Most debit and check cards have daily spending limits that may substantially delay the processing of an order, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account at the time you place your order. Please consult your card-issuing bank for information about your daily spending limits if you are having trouble placing your order.
The card security code is a unique three or four digit number printed on the front (American Express) or back (Discover/MasterCard/Visa) of your card, in addition to the account number.
NON-AVAILABILITY / SUBSTITUTES
We try to have sufficient stocks of goods to meet demand but occasionally, items may be out of stock or unavailable from our suppliers. In the event of this we will try to contact you to inform you of this and will take guidance from you as to how you would like to proceed, for example, have a refund for that item, a substitute or a similar product or to wait until the item is back in stock again. All items sold through this website are subject to availability.
To place an order you will be asked to provide a valid email address so that we can send a confirmation email as soon as your order has been shipped. This helps you to know when your delivery is on its way to the delivery address specified. You will only pay one delivery charge per order regardless of how many items you order (please see “Packing and shipping costs above).
NOTIFICATION OF ERRORS
You should check the content of each delivery promptly upon receipt. If you believe that items have been sent to you in error, you should contact us immediately.
YOUR RIGHTS TO RETURN YOUR ON-LINE PURCHASE CANCELLATION RIGHTS
You have 15 calendar days from receipt of your total order, in which to cancel any item(s) you have ordered from us. We must receive any such return within 15 calendar days of your cancellation. See “How To Return Items” for more details. All items must be returned to us in the condition you received them, which includes keeping any hygiene seals in place. Please be aware that you will lose your right to cancel your item(s) if you unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
If any item we have supplied is damaged on receipt we will replace or repair the item free of charge or refund the price you paid for it together with any postage charges you paid to us for delivery.
HOW TO RETURN ITEMS
To return a damaged item you should contact our Health and Wellness of Carmel Natural Pharmacy. Then follow the instructions on the Returns Note included in your delivery.
Return to Store
You may also return any item that you have ordered from us online the Health and Wellness of Carmel Natural Pharmacy. You must return your item(s) within 14 days of receipt of your total order.
You must present your shipping form to our store to enable our store to process your return.
Your refund will not be processed until we receive your goods back. Refunds are credited to the original card you paid with and will take 5-7 working days to be credited to your payment card, depending on your card provider.
We will refund any postage paid.
HEALTH AND SAFETY WARNING MEDICAL PRODUCTS
Not all products are suitable for all medical ailments and occasionally, their use may interfere with any treatment you are receiving or aggravate a condition. You should check with your physician before using any medical product.
The Website may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Sites”). You acknowledge that Health and Wellness of Carmel Natural Pharmacy is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
DISCLAIMER OF WARRANTIES
YOU AGREE THAT USE OF THE WEBSITE IS ENTIRELY AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTH AND WELLNESS OF CARMEL NATURAL PHARMACY DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE WEBSITE, OR ACCESSED THROUGH ANY LINKS ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTH AND WELLNESS OF CARMEL NATURAL PHARMACY DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE WEBSITE. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
LIMITATION OF LIABILITY
HEALTH AND WELLNESS OF CARMEL NATURAL PHARMACY. AND ITS PARENT, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND THIRD PARTY PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, MULTIPLIED OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR REVENUES OR FAILURE TO REALIZE EXPECTED SAVINGS, OR ANY DAMAGES WHATSOEVER, WHETHER OR NOT SUCH PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, ARISING OUT OF OR IN CONNECTION WITH ANY LOSS OR OTHER DAMAGES IN CONNECTION WITH ANY UNAVAILABILITY OR NONPERFORMANCE OF THE SITE, ERRORS, OMISSIONS, VIRUSES AND MALICIOUS CODE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Certain laws do not allow limitations on implied warranties or conditions, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations, may not apply to you, and you may have additional rights to those contained herein.
Should any part of these Conditions be deemed unlawful and invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the Conditions
Our Customer Service Team is available to take your calls daily during the following business hours:
9:00 AM to 5:00 PM, Monday – Friday
ABOUT HEALTH AND WELLNESS OF CARMEL
We provide holistic, functional medical care for both children and adults. Our mission is to work in partnership with our patients to develop an individualized health plan focused on prevention that includes proactive strategies supported to help them achieve and maintain optimal health. For those who do not enjoy ideal health or suffer from health problems and illness, we will determine the root cause of the problem and we will design a treatment program that will allow the body to repair itself. Our goal is to refrain from using prescription drugs for chronic symptoms and illnesses.
We will provide the highest quality medical care and services respecting the biochemical individuality of each individual to maximize health outcomes. Our staff will deliver caring, respectful, and highly competent services. Health And Wellness of Carmel will treat all members of the family as unique individuals with varying needs and concerns. We focus on the overall health, wellness, and emotional well-being of the person.
Our commitment is to proactively prevent disease and maintain wellness, vitality and quality of life. We partner with our patients and base our medical decisions upon the most appropriate treatment, supported by the most up-to-date medical research. We will be honest and forthright with our patients so each individual can decide what the best treatment option is for them.